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Quick Question:

Do you have 3+ years of experience supervising a Quality team in production environment?
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Quick Question:

Do you have Automotive experience?
Quality Supervisor
MI - Charlotte


Opportunity Snapshot
Top reasons to consider aligning your career with Utilimaster
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Build your own team and play an important, visible role in site-specific and corporate initiatives

Expand your Experience and Build Your Career at a Rapidly-Growing, Specialty Vehicle Manufacturer Undergoing an Exciting, New Product Ramp-Up

If you combine strong quality engineering experience with leadership skills and the ability to influence and motivate across shifts, the role of Quality Supervisor with Utilimaster offers you several compelling opportunities. You will:
  • Supervise a team of quality auditors covering day and night shifts at two facilities on our growing Charlotte manufacturing campus
  • Support diverse operations at a campus with two product lines -- and one is ramping up significantly to meet customer demand for trucks that make eCommerce shopping, grocery, and pharmaceutical at-home deliveries a reality.
  • Join a talented team of Quality professionals supporting all aspects of Quality, including developing and implementing processes, driving improvements, identifying and correcting quality issues, training and mentoring plant personnel, and more. 
  • Support the production of innovative products, including the game-changing Velocity delivery van.
  • Showcase your potential to advance -- we are proactive about succession planning and hire with an eye to the future.
Utilimaster moves ahead of the competition when commercial trucks and upfit services require precision, planning, peerless people, and the perfect vehicle. Our vehicles deliver for well-respected global brands in the package delivery, eCommerce, food and beverage, linen and laundry, grocery and pharmaceutical markets. Utilimaster is a top-tier go-to-market brand of The Shyft Group (NASDAQ: SHYF), North America’s leader in specialty vehicle manufacturing, assembly, and upfit for the commercial, retail, and service specialty vehicle markets. The Shyft Group rebranded in 2020 to reflect a new focus on high-growth end markets to help ensure long-term profitable growth.

Pictured: The Charlotte facility will manufacture the Velocity, a highly productive, fuel-efficient delivery vehicle. Among other differentiators, the Velocity offers big-truck interior space without requiring a commercial driver's license -- thus expanding the pool of potential drivers for fleet operators. You will see these vehicles on the road and be able to tell friends and family, "I support the team that builds those."
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Supervise a Quality Team Supporting Production, Including the Ramp-Up of New Game-Changing Vehicles

The Requirements
Find out what it takes to thrive in this role.
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To meet the basic qualifications for this position, you will have 3+ years of Quality supervisory experience in a production environment, ideally automotive Quick question for you - click here . In addition, to be a good fit for the Quality Supervisor opportunity, you will have:
  • A high school diploma or an equivalent combination of education and experience; an associate's or bachelor's degree in a relevant field is preferred  
  • Strong leadership skills and the ability to coach and train others
  • Experience in companies with at least 300 employees
  • Strict attention to detail
  • Strong interpersonal skills, including the ability to influence and motivate others
  • Excellent verbal and written communication skills
  • Strong self-motivation and a desire to grow professionally
  • The ideal candidate will have hands-on experience as a line employee in multiple areas of production, prior to switching to Quality Quick question for you - click here
As an essential business, we have strong protocols in place protecting our employees and safeguarding their health, across all of our campus operations.
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The Role
If you meet the minimum qualifications, feel free to apply at any time. If you would like some additional details about the role, please read below.
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Reporting to a Quality Manager, you will supervise 7 quality auditors -- 4 on the day shift (6 AM - 3 PM) and 3 on the night shift (10 PM to 6 AM). You will work days, with the flexibility to come in early in order to coach, mentor and motivate the auditors on both shifts. 

In this 200,000 sq.ft. facility, we produce walk-in delivery vans for a major eCommerce customer. You will provide leadership, direction, and coordination of a prescribed manufacturing area, with responsibility for safety, quality, and productivity. You will be an active participant in continuous improvement, employee involvement and equal employment opportunity systems.

Your responsibilities will fall into several areas. In the areas of leadership and communication, you will:
  • Conduct group meetings
  • Train or supervise the training of new employees
  • Oversee auditors to ensure they are monitoring the processes of everything being built from rivets to the quality of steel to the paint and the finished product 
  • Ensure your team is part of the solution and is qualified to review and give the green light to products at the end of production
  • Coordinate employee work schedules
  • Administer policies and procedures
  • Handle employee confrontations with respect and consistency
  • Serve as a liaison between departments or groups
With regard to quality, you will:
  • Develop, communicate, and enforce quality standards
  • Ensure the quality of materials and workmanship
  • Monitor, report, and correct variation beyond standards in any activity
With regard to staffing, you will:
  • Assume responsibility for personnel issues such as hiring, discipline, transfers, promotions, and terminations
  • Schedule work assignment to maximize production efficiency
In the area of safety, you will:
  • Model positive behavior and attitude
  • Monitor and train personnel on safety issues
This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Pictured: Utilimaster's success depends on the hard work an
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Why Join Us
More great reasons to join our team.
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Make a tactical and leadership impact
You will leverage the breadth of your leadership skills as you develop your team, but will also be able to keep your own skills sharp by jumping on a line when needed. 

High visibility
Ramping-up the Velocity vehicle build operation is a key initiative for our corporation, and you will collaborate with corporate leaders as well as the campus team. You will serve as a conduit to corporate HR and other executives on new company-wide projects, policy formation, and more.

Professional development
Once you have proven yourself in this role, you could pursue advancement within Quality or in other areas. The company believes that leaders should always be grooming their own replacement, and we'll look to you to take the same approach with your team.

Stability and growth
The Shyft Group is financially sound and will continue to be an aggressive market disrupter through strategic acquisitions, relevant product innovations, and aggressive growth models that serve strong and growing end markets. Be assured, our accelerated growth trajectory will create opportunities for strong performers.

Focused transformation
Utilimaster, alongside The Shyft Group’s family of well-respected brands, continues to be a leader in every segment in which they compete. The Shyft name represents speed, efficiency, agility, and a high-intensity approach, which corresponds with the company’s pivot in market focus and the forward momentum garnered in the work truck, specialty service, and delivery vehicle markets.

Driven to deliver
Ever evolving and advancing, The Shyft Group is driven to make an impactful difference in how effectively goods, people, and services are delivered in today's and tomorrow's marketplace. Through our unmatched industry knowledge, engineering expertise, and manufacturing reach, we continue to deliver job-enhancing, efficiency-driving, ever-reliable products and services made for the road ahead.

Excellent compensation
In addition to a competitive salary and bonus, we offer medical, dental, vision, and prescription insurance plans; a health savings account; a flexible savings account; wellness credits; a wellness program; a 401(k) plan with a corporate match; an employee stock purchase program and more.
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Road to Success
Explore the characteristics that will enable you to stand out.
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To excel in this role you will be versatile and flexible, and able to pivot quickly to effectively manage constantly changing priorities. Against this backdrop, you will need to maintain a commitment to excellence and uphold high standards. We'll look to you to leverage your leadership and influencing skills in managing change and helping people understand the importance of the auditors to production. 

In addition, in order to be an outstanding Quality Supervisor, you will:
  • Strike the right balance between strategic planning and hands-on support for operations and program execution
  • Bring an innovative approach to creating systems, processes and best practices
  • Achieve goals independently but also promote teamwork
  • Coach, counsel and inspire your own team as well as operational leaders and employees
  • Share your passion for quality with employees and leaders
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Utilimaster is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at laura.eaton@theshyftgroup.com.