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Quick Question:

Do you have 6+ years of experience and demonstrated success in an HR management role?
Director of Human Resources
IN - Bristol


Opportunity Snapshot
Top reasons to consider aligning your career with Utilimaster
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If you combine significant director-level HR experience supporting multi-location industrial or manufacturing organization(s) with proven change management skills and the ability to build a high-impact HR team in a heavy-growth environment, this position offers you some very compelling opportunities. In it, you will:
  • Own a critical HR leadership role supporting our largest division -- Fleet Vehicle Systems (FVS). 
  • Enjoy wide visibility and influence as you report to the President of Utilimaster with a dotted line to the CHRO. Whether you're building your resume for future advancement or creating a space where you can be happy and challenged for years to come, you will have ample opportunities to spotlight your talent and drive Human Resources excellence across the division.
  • Take responsibility for seven locations in the U.S. and Mexico including a large assembly plant and current client group of 1200+ in Bristol, where you'll be seated, and a multi-plant, rapid-growth campus in Charlotte, MI.
  • Support growth in our existing facilities as well as serve as the right hand to the president, assisting with new sites and acquisitions. 
  • Provide both strategic and tactical leadership to support day-to-day operations and long-range corporate initiatives. For example, in short order, you'll shore up the HR structure ensuring team members understand their areas of ownership while also building a cultural foundation that will support rapid growth and create an environment where employees can build a successful career.
  • Join the Corporate HR team where you'll work with other talented HR executives and directors and influence overall strategy and Corporate initiatives. 
Relocation assistance is available to the right candidate.

Utilimaster moves ahead of the competition when commercial trucks and upfit services require precision, planning, peerless people, and the perfect vehicle. Our vehicles deliver for well-respected global brands in the package delivery, ecommerce, food and beverage, linen and laundry, grocery and pharmaceutical markets. Utilimaster is a top-tier go-to-market brand of The Shyft Group (NASDAQ: SHYF), North America’s leader in specialty vehicle manufacturing, assembly, and upfit for the commercial, retail, and service specialty vehicle markets. The Shyft Group rebranded in 2020 to reflect a new focus on high-growth end markets to help ensure long-term profitable growth.

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Make an impact on our largest business unit as you direct Human Resources across seven sites

The Requirements
Find out what it takes to take ownership of this role.
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To meet the basic qualification for this role, you will have a bachelor’s degree in Human Resources or Business. In addition, to be a good fit for the Director of Human Resources opportunity, you will have:
  • PHR, SPHR, or GPHR certifications preferred
  • A minimum of 5 years of experience at the HR Director level Quick question for you - click here
  • Experience supporting multiple manufacturing locations, including a large facility with a minimum of 500 people  
  • Excellent Generalist skills with strong business acumen and proven success in change management, and developing HR teams and processes
  • Thorough understanding of employment laws and regulations; experience with California employment law is a plus
  • Proven ability to work effectively with leaders across the organization
  • Ability to thrive and excel in a fast-paced, rapid growth environment requiring a strong sense of urgency and clear communication
  • Intermediate computer skills and experience with MS Office Suite and HR tools such as UKG, UltiPro or Kronos (we are in the process of a UKG implementation)
  • Labor relations experience preferred
  • Experience in the automotive assembly space is an advantage
  • Ability to travel overnight up to 30%, as well as locally between the Bristol and Charlotte facilities
Just as important will be the following competencies and characteristics:
  • Excellent leadership and influencing skills, with the ability to:
    • Inspire others to action
    • Drive employee engagement
    • Mentor, direct and manage subordinates
    • Make sound judgment with the ability to make timely, sometimes difficult decisions
  • Ability to work effectively with all levels and titles throughout the organization
  • Capable of translating big picture strategies into actionable plans to deliver results
  • Outstanding critical thinking and problem-solving skills along with common sense
  • Tested change management skills; disciplined ability to carry out what must be done even when difficult or unpopular
  • Unquestionable integrity and ability to work in a highly confidential environment
  • Demonstrated ability to effectively resolve conflict
  • Commitment to excellence and high standards
Note: As an essential business, we have strong protocols in place protecting our employees and safeguarding their health across all of our facilities.
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The Role
If you meet the minimum qualifications, feel free to apply at any time. If you'd like some additional details about the role, please read below.
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Reporting to the President and working closely with the CHRO, your high reaching mission will be to continuously pursue HR functional excellence and support the Shyft Group’s strategy with a specific focus on maximizing organizational capabilities and creating a high performing, highly engaged culture throughout the FVS division. 

As Human Resources Director, you will manage an 8+ person team of HR Managers supporting sites including a large, multi-plant campus in Charlotte, MI, a large plant in Bristol, and additional plants in Kansas, North Carolina, Pennsylvania, Florida, and Mexico. These are busy plants with several running multiple shifts, and with HR Managers needing strong leadership and clear communication. You will not be responsible for developing structure, that comes from Corporate, but you will be responsible for driving corporate initiatives locally. Growth is putting a heavy focus on culture, talent acquisition, employee engagement and retention. While strategy will be an important element of your position, the scope of the role requires a director willing to do a good deal of tactical work.

To give you a sense of the role, here is a sampling of specific responsibilities. You will:
  • Plan, organize, and direct HR-related activities to meet or exceed established goals in a cost-effective manner
  • Lead, communicate, and coach to cultivate a motivated employee environment of trust, teamwork, accountability, self-confidence, and business ownership
  • Develop, implement, and monitor the divisions budget and manage expenses within approved budget constraints
  • Identify, document, and implement opportunities for continuous improvement
  • Stay up to date on overall activities of the team, identify problem areas and take corrective actions
  • Collaborate with other HR Managers to drive consistent process excellence across Human Resources in areas such as talent acquisition, retention, performance management, rewards and recognition, employee engagement, leadership development, succession planning, communications, and cultures
  • Assist HR Manager in defining workforce planning to ensure appropriate staffing levels
  • Establish HR-specific performance metrics
  • Establish performance monitoring and assessment and reward processes, ensuring process and tools are understood and fully utilized
  • Coach and develop your team; ensure you have the right resources in place to drive HR excellence across the division
  • Drive talent review and management processes including succession planning for key roles
  • Ensure compliance with legislative requirements and employment laws including an Affirmative Action Plan
  • Ensure understanding and compliance with policies and practices within the facilities, ensuring fair and consistent application
  • And more
This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Pictured: Utilimaster's success depends on the hard work and craftsmanship of our many talented employees.
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Why Join Us
More great reasons to join us.
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Career catapult
This may be the hardest job you ever love. You will be busy from day one with both strategic and tactical responsibilities. Simultaneously, you will have plenty of opportunities to demonstrate your creativity, leadership, and ability to deliver results. If you succeed in this role, you'll become a prime candidate for new opportunities.

Visibility & impact
As noted, you'll enjoy visibility at the top levels and opportunities to make an impact from the top down. We're looking for a strong leader who views the challenges as opportunities for improvement, will roll up his/her sleeves and get to work. 

Stability and growth
The Shyft Group is financially sound and will continue to be an aggressive market disrupter through strategic acquisitions, relevant product innovations, and aggressive growth models. Our ongoing growth will create opportunities for strong performers.

Focused transformation
Utilimaster alongside The Shyft Group’s family of well-respected brands continue as leaders in every segment in which they compete. The Shyft name represents speed, efficiency, agility, and a high-intensity approach, which corresponds with the company’s pivot in market focus and the forward momentum garnered in the work truck, specialty service, and delivery vehicle markets.

Driven to deliver
Ever evolving and advancing, The Shyft Group is driven to make an impactful difference in how effectively goods, people, and services are delivered in today's and tomorrow's marketplace. Through our unmatched industry knowledge, engineering expertise, and manufacturing reach, we continue to deliver job-enhancing, efficiency-driving, ever-reliable products and services.

Excellent compensation
In addition to a competitive salary and bonus, we offer medical, dental, vision, and prescription insurance plans; a health savings account; a flexible savings account; wellness credits; a wellness program; a 401(k) plan with a corporate match; an employee stock purchase program and more.

Video: The Shyft Group is an innovative and evolving organization that is driven to make an impactful difference in how effectively goods and services are delivered in today’s and tomorrow’s marketplace.
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Road to Success
Explore the characteristics that will enable you to stand out.
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If you're looking for a job where everything is well-established and ready to roll when you walk through the door, this is not the role for you. However, if you truly enjoy building things and making things better, and if you're passionate about HR and the talent you bring to the table, we definitely want to hear from you. 

You will be busy, and there will be some long hours.  To excel in this role you will be versatile and flexible, and able to pivot quickly to manage constantly changing priorities effectively. You will build relationships across the organization, earn credibility at Corporate and across all your sites, challenge managers to take ownership and make changes, and be a dedicated culture leader. Against this backdrop, you'll need to maintain a commitment to excellence and uphold high standards.

In addition, in order to be an outstanding Director of Resources Manager, you will:
  • Strike the right balance between supporting HR managers and supporting the company's goals and vision
  • Be driven with a strong sense of urgency
  • Bring analytical reasoning, but don't get trapped in the data -- look, fix, and get things done
  • Ensure your team members understand their areas of ownership; drive decisions
  • Bring an innovative approach to creating systems, processes and best practices
  • Own the HR big picture for this division, but also pay attention to details
  • Coach, counsel and inspire your team as well as leaders within the facilities
  • Resolve conflict and problems effectively and timely
  • Remain approachable so that issues are resolved quickly and efficiently while prioritizing what needs to “rise to the top”
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Utilimaster is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at laura.eaton@theshyftgroup.com.