Quick Question:

Do you have 3+ years of experience with Quality Systems.
Quick Question:

Do you have team lead or Supervisory experience?
Quick Question:

Are you willing to work 3rd shift?
Please note that this position is no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Quality Supervisor - Nights
MI - Charlotte

The Requirements
Find out what it takes to thrive in this role.
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To meet the basic qualifications for this position, you will have 2+ years of Quality supervisory experience in a production environment, ideally automotive. In addition, to be a good fit for the Quality Supervisor, Nights opportunity, you will have:
  • A high school diploma or an equivalent combination of education and experience; some relevant college coursework is highly preferred; an associate's or bachelor's degree in a relevant technical field is preferred  
  • 3+ years of Quality experience, ideally in the automotive (highly preferred) or aerospace industries; we will also consider experience in other industries  Quick question for you - click here
  • Broad manufacturing experience; knowledge and understanding of automotive quality requirements preferred
  • Quality supervisory or team leadership experience  Quick question for you - click here
  • Excellent analytical reasoning and problem-solving skills
  • Strict attention to detail
  • Strong interpersonal skills, including the ability to coach, train, influence and motivate others
  • Excellent interpersonal and verbal and written communication skills
  • Strong self-motivation, energy, a desire to grow professionally, and a positive attitude
  • The ideal candidate will have hands-on experience as a line employee in multiple areas of production, prior to switching to Quality
You will work a 4/10 Monday-Thursday shift from 7:30 PM to approximately 6:30 AM, with the ability to flex your schedule to interface with your supervisor and other first shift stakeholders.  Quick question for you - click here

As an essential business, we have strong protocols in place protecting our employees and safeguarding their health, across all of our campus operations.

Pictured: The Charlotte facility will manufacture the Velocity, a highly productive, fuel-efficient delivery vehicle. Among other differentiators, the Velocity offers big-truck interior space without requiring a commercial driver's license -- thus expanding the pool of potential drivers for fleet operators. You will see these vehicles on the road and be able to tell friends and family, "I support the team that builds those."
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Supervise a Quality Team Supporting 3rd Shift Production, Including New Game-Changing Vehicles

Opportunity Snapshot
Top reasons to consider aligning your career with Utilimaster
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Impact Quality on a Newly Added 3rd Shift by Coaching and Mentoring Quality Auditors, Managing Quality Gates, and Problem-Solving to Ensure the Line Keeps Running

If you combine strong quality engineering experience with leadership skills and the ability to influence and motivate night shift personnel, the role of Quality Supervisor with Utilimaster offers you several compelling opportunities. You will:
  • Supervise a team of quality auditors covering the night shift at two facilities on our growing Charlotte manufacturing campus.
  • Join a talented team of Quality professionals supporting all aspects of Quality. You will make an impact by driving 3rd shift quality, influencing improvements, identifying and correcting quality issues, training and mentoring plant personnel, and more.
  • Support diverse operations at a campus with two innovative product lines -- and one, the Velocity delivery van, is ramping up significantly to meet customer demand for trucks that make eCommerce shopping, grocery, and pharmaceutical at-home deliveries a reality.
  • Showcase your potential to take on additional responsibilities and/or advance your career. Though you could be happy and challenged in this role for years to come, we are proactive about succession planning and hire with an eye to the future.
  • Enjoy the stability and resources of an industry leader. While others in our industry are reducing production, Utilimaster is enjoying strong growth throughout its manufacturing operations.
Utilimaster moves ahead of the competition when commercial trucks and upfit services require precision, planning, peerless people, and the perfect vehicle. Our vehicles deliver for well-respected global brands in the package delivery, eCommerce, food and beverage, linen and laundry, grocery and pharmaceutical markets. Utilimaster is a top-tier go-to-market brand of The Shyft Group (NASDAQ: SHYF), North America’s leader in specialty vehicle manufacturing, assembly, and upfit for the commercial, retail, and service specialty vehicle markets. The Shyft Group rebranded in 2020 to reflect a new focus on high-growth end markets to help ensure long-term profitable growth.
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The Role
If you meet the minimum qualifications, feel free to apply at any time. If you would like some additional details about the role, please read below.
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In the Charlotte 200,000 sq.ft. facility, we produce walk-in delivery vans for a major eCommerce customer.

Reporting to the Quality Manager, you will provide leadership, direction, and coordination for a night shift team of nine auditors, with responsibility for safety, quality, and productivity. You will supervise the overall product assurance program related to Quality in support of Production Operations, Supplier Quality, Material Review and Quality Program Conformance. Responsibilities include all aspects of managing resources for all product lines except, USPS. You will also have responsibility for supporting quality processes such as Receiving Inspection, Calibrations, and/or Nonconforming Material. Additionally, you will promote continuous improvement of product quality through the resolution of supplier and/or production discrepancy causes.

Your responsibilities will fall into several areas. In the areas of leadership and communication, you will:
  • Train, mentor and supervise auditors
  • Ensure team members are monitoring the processes of everything being built from rivets to the quality of steel to the paint and  finished product 
  • Ensure your team is part of the solution and is qualified to review and give the green light to products at the end of production
  • Coordinate employee work schedules
  • Administer policies and procedures
  • Handle employee confrontations with respect and consistency
  • Serve as a liaison between departments or groups
  • Communicate effectively with Quality personnel across shifts as needed, including your supervisor
With regard to quality and safety, you will:
  • Develop, communicate, and enforce quality standards
  • Ensure the quality of materials and workmanship
  • Be responsible for material review and corrective action
  • Monitor, report, and correct variation beyond standards in any activity
  • Problem solve to overcome all hurdles that could impact production
  • Monitor and train personnel on safety issues
  • Review and communicate data
With regard to staffing, you will:
  • Assume responsibility for personnel issues such as discipline, transfers, promotions, and terminations on the 3rd shift
  • Schedule work assignments to maximize production efficiency
  • Step in, taking a hands-on role on the line as needed to support your team and meet demands
  • Model positive behavior and attitude
This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Pictured: Utilimaster's success depends on the hard work an
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Why Join Us
More great reasons to join our team.
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Make a tactical and leadership impact
This is a new position and new shift, so there will be ample opportunities for you to make your mark. It's a role where you can leverage the breadth of your leadership skills as you develop your team, while also keeping your own skills sharp by jumping on a line when needed. 

Training and professional development
We'll provide strong onboarding and initial training to get you up to speed, as well as professional development opportunities throughout your tenure. Though we're looking for a professional who will be happy on nights for some time, once you have proven yourself in this role, you could pursue advancement within Quality or in other areas. The company believes that leaders should always be grooming their own replacement, and we'll look to you to take the same approach with your team.

3rd-shift leaders
Though this is a new shift, you'll find plenty of support when you need it from the night shift plant manager and supervisors across a multitude of functions. 

Stability and growth
The Shyft Group is financially sound and will continue to be an aggressive market disrupter through strategic acquisitions, relevant product innovations, and aggressive growth models that serve strong and growing end markets. Be assured, our accelerated growth trajectory will create opportunities for strong performers.

Focused transformation
Utilimaster, alongside The Shyft Group’s family of well-respected brands, continues to be a leader in every segment in which they compete. The Shyft name represents speed, efficiency, agility, and a high-intensity approach, which corresponds with the company’s pivot in market focus and the forward momentum garnered in the work truck, specialty service, and delivery vehicle markets.

Driven to deliver
Ever evolving and advancing, The Shyft Group is driven to make an impactful difference in how effectively goods, people, and services are delivered in today's and tomorrow's marketplace. Through our unmatched industry knowledge, engineering expertise, and manufacturing reach, we continue to deliver job-enhancing, efficiency-driving, ever-reliable products and services made for the road ahead.

Excellent compensation
In addition to a competitive salary and bonus opportunity, we offer medical, dental, vision, and prescription insurance plans; a health savings account; a flexible savings account; wellness credits; a wellness program; a 401(k) plan with a corporate match; an employee stock purchase program and more.
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Road to Success
Explore the characteristics that will enable you to stand out.
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To excel in this role you will be versatile and flexible, and able to pivot quickly to effectively manage constantly changing priorities. Against this backdrop, you will need to maintain a commitment to excellence and uphold high standards. We'll look to you to leverage your leadership and influencing skills in managing change and helping people understand the importance of auditors to production. 

In addition, in order to be an outstanding Quality Supervisor, you will:
  • Communicate effectively with the Quality team, your subordinates and stakeholders throughout the plants.
  • Proactively solve problems, managing issues immediately so they don't have time to grow. 
  • Bring an innovative approach to helping implement and improve systems, processes and best practices.
  • Achieve goals independently but also promote teamwork.
  • Coach, counsel and inspire your own team, as well as operational leaders and employees.
  • Share your passion for quality with employees and leaders.
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Utilimaster is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at laura.eaton@theshyftgroup.com.